AI customer service for Shopify stores
Nora is AI customer service for Shopify that answers from your live store. Customers ask in the chat on your store or on WhatsApp, and she replies with their real order and your real stock.
$75 / month · 14-day free trial
What it does
Answers 'where is my order'
She checks the customer's checkout email first. Once it matches, she gives the order status and what shipped.
Answers product and stock questions
She reads your public product details and stock to answer what a shopper wants to know.
Helps a shopper buy
In the chat on your store, she can add items to the shopper's cart and hand them to checkout.
Answers on WhatsApp too
Customers can message her on WhatsApp, and she answers from the same store data.
Leaves the store work to you
Refunds and order changes happen when you ask Nora, never from a shopper's chat.
How it works
Install Nora
Install her from the Shopify App Store and connect your store.
Switch on the chat
Turn on the Nora chat app embed in your theme editor. Shoppers see it on your store.
Customers ask
Shoppers ask in the chat or on WhatsApp. A shopper can only see their own order, after the email check.
You run the store side
From WhatsApp you give Nora the store jobs. Each action is off, ask you first, or run on her own.
Pricing
AI is included in the plan, or you can bring your own key. Nora is powered by Claude, Gemini and OpenAI Codex.
Standard: $75 / month. 14-day free trial.
- Unlimited AI employees
- Answers customers on WhatsApp and web chat
- Order, inventory and customer lookups
- AI included, or bring your own key
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
FAQ
What is AI customer service for Shopify?
An AI that answers your customers from your store's own data. Nora answers order, product and stock questions in your store chat and on WhatsApp.
How does Nora keep orders private?
She asks for the email used at checkout and only shares an order once it matches.
Does Nora answer customer emails?
No. She answers in the chat on your store and on WhatsApp, not by email.
Can a shopper get a refund through the chat?
No. A shopper can only check their own order. Refunds happen when you ask Nora.
Can Nora help shoppers buy?
Yes. In the chat on your store, she can add items to the cart and send the shopper to checkout.
What does it cost?
One plan: $75 a month, with a 14-day free trial.