An AI employee for Shopify store owners
Nora is an AI employee who works inside your Shopify store. She answers your customers and does the store work you would otherwise do yourself, from one memory of your whole business.
$75 / month · 14-day free trial
What it does
Answers 'where is my order'
In storefront chat she checks the customer's checkout email first. Only then does she give the order status and what shipped.
Ships orders
Ask her which orders haven't shipped, then tell her which to fulfil. Shopify sends each customer the shipping confirmation.
Refunds and cancels
She refunds or cancels an order when you ask her to.
Keeps stock right
She reads stock by variant and by location, and sets it per location.
Discounts and draft orders
She creates discount codes and draft orders, and completes a draft when you say so.
Follows up abandoned checkouts
She lists the checkouts customers left behind, so you can follow them up.
How it works
Install and connect
Install Nora from the Shopify App Store and connect your store.
Switch on chat
Turn on the Nora chat app embed in your theme editor. Shoppers can then ask her questions on your store.
Pair WhatsApp once
Scan a QR code one time to pair your WhatsApp. After that you can run the store from a message.
Choose what she may do
For each action, you choose: off, ask you first, or run on her own.
Pricing
AI is included in the plan, or you can bring your own key. Nora is powered by Claude, Gemini and OpenAI Codex.
Standard: $75 / month. 14-day free trial.
- Unlimited AI employees
- Answers customers on WhatsApp and web chat
- Order, inventory and customer lookups
- AI included, or bring your own key
All charges are billed in USD. Recurring and usage-based charges are billed every 30 days.
FAQ
What is an AI employee for a Shopify store?
It is an AI that does store work, not only chat. Nora answers customers and acts on your store: she ships, refunds, sets stock and creates discount codes when asked.
Can Nora answer 'where is my order'?
Yes. In storefront chat she asks for the email used at checkout. Once it matches, she gives the order status.
Which channels does Nora answer on?
WhatsApp and the chat on your store. She does not answer customers by email.
Can Nora change my theme or store design?
No. She can read your theme, but she does not edit theme files or redesign your store.
Which AI models does Nora use?
She is powered by Claude, Gemini and OpenAI Codex. AI is included in the plan, or you can bring your own key.
Can Nora see all my past orders?
She can work with orders from the last 60 days. Shopify only gives apps older orders with separate approval.
What does Nora cost?
One plan: $75 a month, with a 14-day free trial.